For many people, this summer, after a long time, they went (or are going) on carefree vacations, for example to Spain or Italy. Besides the sunburn and lots of beautiful photos on their smartphones, there may still be one or two data protection-relevant “souvenirs” that only appear a few weeks later (e.g., in private email inboxes) and could raise questions for vacationers in Germany regarding the legally compliant handling of their data. However, not all companies in Europe are familiar with German law down to the last detail and data protection.
We will show you what your rights are.
Satisfaction with the restaurant visit and data protection
Anyone who has planned their vacation down to the smallest detail well in advance will certainly have booked a few restaurant tables online in advance. This saves stress at the vacation destination, france business fax list long waits, and conflicts regarding the right choice. However, it is not uncommon for the restaurant to use the personal information provided during the booking/reservation to send a “thank you” email some time later. This email is also often accompanied by a request to please rate the visit – on external portals, to which the respective link is – courteously – included. The restaurant hopes to receive many “star” reviews and thus advertise itself.
Quick check:
Such customer satisfaction inquiries via email following a purchase or service are generally. Only permitted with prior consent, which must be obtain voluntarily when this data is initially requested. Therefore, the operator would have had to be clearly informed of this. Intention in advance, what is woocommerce and how to use it to improve the functioning of your e-shop and consent would have had to be given only then (e.g., by actively checking the box during online reservation). Furthermore, the voluntary nature of the request is questionable . The stomach is rumbling and consent is given at the same time as ordering food at the restaurant.
Hotel rating
Many hotels also consider it a service to thank guests for their overnight stay(s) by email after . Checkout and to offer them the opportunity to rate their stay . Possibly as part of their internal quality management, email data but often also in The hope of using this as advertising for new prospects and future customers. As is well known, however, “feedback” on a hotel room only occurs in this country. The opinion concerns unsavory photos of spiders on the ceiling or broken faucets. Nevertheless, many hotels also use such emails in the hope of receiving positive reviews. For example, to display them online or to gain a competitive edge on reputable portals.
The travel voucher
Barely have you landed home when the next trip is advertis on the travel booking portal. Whether the pictured destination is the same or, as a contrast. The hiking holiday in Finland, it doesn’t matter. In any case, as the saying goes: after the vacation is before the vacation.