How to Monitor Calls in Call Center
A productive outbound call center depends on many factors: adoption of a modern and fast management software, quality of VoIP, […]
Digital Marketing
Digital Marketing
How you can improve your problem solving skills
Administrators, team leaders and problem solvers in the call center. Learn to listen . You cannot solve a problem until
Digital Marketing
The 10 Steps to Successful Problem Solving in Your Call Center
Whatever the position sought in a job ad. We bet that among the requirements we will find the phrase “problem
Digital Marketing
Data Centers and Environmental Impact
One of the biggest problems concerns data centers, or virtual places where data is stored and processed. The big global companies
Digital Marketing
Digital pollution and environmental impact
Sending an email, watching a movie in streaming, looking at the Instagram feed, sending a tweet. Watching videos on YouTube
Digital Marketing
Must understand the business to be dealt with
To do this, you need to use adequate technological tools that collect all the data in a clear and complete
Digital Marketing
The sales consultant in the call center
If you want to give your call center business a boost, you might want to consider hiring a sales consultant.
Digital Marketing
How many calls do they receive from wild telemarketers?
Dealing with telephone sales is a nerve-wracking experience. You will encounter or have certainly already encountered rude, nervous, offensive users
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Paywall: what you need to know about the content monetization method
The digital market creates opportunities every day and has proven itself capable of solving challenges that are considered insuperable. A
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Metadata for Content Marketers: A Quick and Easy Guide
As a content marketer, you might be more of a writer-who-spends-spare-cash-on-new-releases-creative-type than a spend-your-free-time-writing-code-in-the-basement-type, and that’s okay. Content marketers are
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What is two-factor authentication and how to set it up on your website
You certainly know the importance of creating a website to generate business opportunities. website also needs to be secure, which requires
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What is Smarketing and how is the daily life of a company with the marketing and sales teams aligned
Today, invest in Digital Marketing seems to be the main approach in any company in the world. However, it is important to