Are you thinking of opening a call center from home, but would like to have more information on how to […]

Abandoned carts are always a big headache for e-commerce businesses. Email automation is always valuable, and the web is full

Strike while the iron is hot: send an automatic call to those who abandoned their cart between 24. And 48

Automated calls can be a valuable help for any type of business. Unfortunately, voice communication is associated with wild telemarketing.

One of the most common defects found among call center operators is the domineering tone: they tend not to listen, to interrupt

Successful sales negotiations are not the result of magic tricks, but of excellent skills in persuasive communication. Even in telemarketing and

Being successful in sales is one of the greatest desires of those who work in call centers. Cold calls are

You also have the option to record calls for later use in call center training, so you can show your

A productive outbound call center depends on many factors: adoption of a modern and fast management software, quality of VoIP,

Administrators, team leaders and problem solvers  in the call center. Learn to listen . You cannot solve a problem until

Whatever the position sought in a job ad. We bet that among the requirements we will find the phrase “problem

One of the biggest problems concerns data centers, or virtual places where data is stored and processed.  The big global companies