5 Must-Have Features of Insurance CRM Software
Simply acquiring a customer relationship management platform isn’t enough for your agents to become more efficient and your business to […]
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Dropping Retention Rate
Another possible challenge you might be facing are dropping customer retention rates. A possible culprit of this phenomenon can be
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Top Features of Effective Insurance CRM Software
At a time when consumers are faced with endless options and have access to myriads of information from the palms
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What happens when packets are lost?
You must be very careful about the quality of VoIP that you purchase and that the management software offers you.
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Why does VoIP packet loss happen?
Packets may arrive late for various technical reasons. To simplify, we can say that the quality of a call made with
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Poor quality on your Call Center VOIP?
How many times does it happen that your operators and interlocutors cannot hear calls well or calls suddenly stop? The
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Working in a call center from home
We list for you, step by step, what you need to evaluate to open a call center. Bureaucracy  : Choose the
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How to open a call center from home
Are you thinking of opening a call center from home, but would like to have more information on how to
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Automated calls and classic telemarketing
Abandoned carts are always a big headache for e-commerce businesses. Email automation is always valuable, and the web is full
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You can dedicate an additional service
Strike while the iron is hot: send an automatic call to those who abandoned their cart between 24. And 48
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How to Use Automated Calls for Your Business
Automated calls can be a valuable help for any type of business. Unfortunately, voice communication is associated with wild telemarketing.
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Our advice is always to allocate part of your time
One of the most common defects found among call center operators is the domineering tone: they tend not to listen, to interrupt