Questions that help map the customer journey
How does the customer find you? Through which channels? What kind of research do they do to reach your brand? […]
Digital Marketing
Business telemarketing
Digital Marketing
Inbound marketing is not a short-term strategy
Inbound marketing requires time and commitment to achieve lasting results. It is not just an advertising campaign. Which can be executed
Digital Marketing
Inbound marketing is not a sales method
Inbound marketing is not an alternative method to sales activities but. On the contrary, it is an approach that helps
Digital Marketing
Who is the Sales Development Representative
In the increasingly competitive B2B landscape, the role of telemarketing has returned to the center of companies’ commercial strategy. B2B
Digital Marketing
Call center and BPO software
In this context of Business Process Outsourcing (BPO) in B2B telemarketing. Call center software plays a fundamental role as a strategic
Digital Marketing
BPM allows the company to monitor the performance
In addition, BPO providers often have in-depth knowledge of teleselling techniques and best practices. In the sector, improving the overall
Digital Marketing
The Role of BPM in the Context of B2B Telemarketing
BPO service providers are distinguish by their specialization . They often use advanced technologies, such as contact center software and
Digital Marketing
A Strategic Ally in B2B Telemarketing
Anyone who runs a business today is aware of the increasingly complex challenges that must be faced to remain competitive.
Digital Marketing
The importance of omnichannel
High turnover is a challenge for many call centers. Building a close-knit team is also important for performance. This is
Digital Marketing
Investing in comprehensive training programs
Automation support : automation tools provide operators with options to improve the conversation with users. This allows you to personalize
Digital Marketing
A Best Practices Guide to Success
In the increasingly competitive landscape of the call center industry, if you want to get more out of your telephone
Digital Marketing
First Call Resolution and call center software
Theory is not enough. Through call simulations and role plays, operators can practice in a controlled environment, experiencing real situations