Customer orientation is a value for the development of the company
Customer orientation is crucial to business growth, but sometimes the concept is misunderstood. First of all, it is important to […]
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Telemarketing campaigns
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How to Map It and Win New Customers
If you are a B2B company, knowing how your customer’s purchasing journey. Works is essential to achieving success and increasing sales.
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Questions that help map the customer journey
How does the customer find you? Through which channels? What kind of research do they do to reach your brand?
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Inbound marketing is not a short-term strategy
Inbound marketing requires time and commitment to achieve lasting results. It is not just an advertising campaign. Which can be executed
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Inbound marketing is not a sales method
Inbound marketing is not an alternative method to sales activities but. On the contrary, it is an approach that helps
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Who is the Sales Development Representative
In the increasingly competitive B2B landscape, the role of telemarketing has returned to the center of companies’ commercial strategy. B2B
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Call center and BPO software
In this context of Business Process Outsourcing (BPO) in B2B telemarketing. Call center software plays a fundamental role as a strategic
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BPM allows the company to monitor the performance
In addition, BPO providers often have in-depth knowledge of teleselling techniques and best practices. In the sector, improving the overall
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The Role of BPM in the Context of B2B Telemarketing
BPO service providers are distinguish by their specialization . They often use advanced technologies, such as contact center software and
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A Strategic Ally in B2B Telemarketing
Anyone who runs a business today is aware of the increasingly complex challenges that must be faced to remain competitive.
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The importance of omnichannel
High turnover is a challenge for many call centers. Building a close-knit team is also important for performance. This is
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Investing in comprehensive training programs
Automation support : automation tools provide operators with options to improve the conversation with users. This allows you to personalize