Our advice is always to allocate part of your time
One of the most common defects found among call center operators is the domineering tone: they tend not to listen, to interrupt […]
One of the most common defects found among call center operators is the domineering tone: they tend not to listen, to interrupt […]
Successful sales negotiations are not the result of magic tricks, but of excellent skills in persuasive communication. Even in telemarketing and
Being successful in sales is one of the greatest desires of those who work in call centers. Cold calls are
You also have the option to record calls for later use in call center training, so you can show your
A productive outbound call center depends on many factors: adoption of a modern and fast management software, quality of VoIP,
Administrators, team leaders and problem solvers in the call center. Learn to listen . You cannot solve a problem until
Whatever the position sought in a job ad. We bet that among the requirements we will find the phrase “problem
One of the biggest problems concerns data centers, or virtual places where data is stored and processed. The big global companies
Sending an email, watching a movie in streaming, looking at the Instagram feed, sending a tweet. Watching videos on YouTube
To do this, you need to use adequate technological tools that collect all the data in a clear and complete
If you want to give your call center business a boost, you might want to consider hiring a sales consultant.
Dealing with telephone sales is a nerve-wracking experience. You will encounter or have certainly already encountered rude, nervous, offensive users