Benefits of ROC Membership
In the world of B2B companies, the call center still represents an effective solution for selling products and services. It […]
In the world of B2B companies, the call center still represents an effective solution for selling products and services. It […]
The application for registration in the ROC must be submitted within 60 days from the date of commencement of the activity
The 2021 Budget Law has expanded the category of entities required to register with the ROC, including among those required
Creating a call center does not only mean looking for operators, lists and starting to call. Before reaching this step,
You must be very careful about the quality of VoIP that you purchase and that the management software offers you.
Packets may arrive late for various technical reasons. To simplify, we can say that the quality of a call made with
How many times does it happen that your operators and interlocutors cannot hear calls well or calls suddenly stop? The
We list for you, step by step, what you need to evaluate to open a call center. Bureaucracy  : Choose the
Are you thinking of opening a call center from home, but would like to have more information on how to
Abandoned carts are always a big headache for e-commerce businesses. Email automation is always valuable, and the web is full
Strike while the iron is hot: send an automatic call to those who abandoned their cart between 24. And 48
Automated calls can be a valuable help for any type of business. Unfortunately, voice communication is associated with wild telemarketing.